No, you should not. A crack lets spills reach the elements and the wiring below the surface, which turns a cosmetic problem into a shock and fire risk. Stop using that zone, and if the crack runs across the panel, switch the cooktop off at the breaker until we look at it.

Yes, it can. On most radiant and induction cooktops, the glass is a serviceable part, so a cracked top does not mean a new appliance or a recut counter. We confirm availability for your model before you commit to anything.

Yes, we do. Induction units from Bosch, Miele, Wolf, Gaggenau, Thermador, and Samsung, including the coils, inverter boards, cooling fans, and touch controls that account for nearly every induction fault we see.

It shuts off because the electronics underneath are overheating and the safety cutout is protecting them. The usual cause is a blocked or failed cooling fan, sometimes a thermal sensor reading wrong. It is a repair, not a fault you have to live with.

No, it does not in nearly every case. We access the cooktop from the cabinet below or lift the unit out of the opening it already sits in, so the stone stays untouched and there is no fabricator involved.

Yes, we do. Downdraft units add a blower, a damper, and a vent motor to a standard cooktop, and those are usually what fail while the burners themselves are fine. We repair both sides of the unit on the same visit.