It is almost always the safety regulator stuck in bypass mode, which restricts gas flow after it senses a sudden drop in pressure. It is a common fault, not a sign the grill is finished, and in most cases it is corrected or the regulator is replaced on the first visit.

Yes, we do. Built-in units from Lynx, Wolf, DCS, Twin Eagles, Alfresco, Viking, and Napoleon, including the side burners, warming drawers, and sear stations built into the same island.

Yes, we do. Terrace and rooftop grills are a large part of our summer work in Manhattan and in the newer Brooklyn buildings. Tell us the building when you book, and we will handle the access arrangements in advance.

Yes, we can when the manufacturer offers a conversion kit for your model. The burners need matched orifices, and the regulator has to be changed for the correct gas. Running a grill on the wrong orifices is what produces yellow flames, soot, and heat that never comes up, so it is not a job to improvise.

Yes, we do both. A seasonal service covers burner ports, venturi tubes, igniters, grease trays, flame tamers, and a full gas leak check. It is the single best thing you can do for a built-in grill, and it catches the failures that would otherwise happen mid-season.

Yes, it usually is. Spiders nesting in the venturi tubes, corroded electrodes and seized valves are the standard spring faults, and all of them are serviceable. The one thing that ends a grill is a firebox rusted through, and we will tell you plainly if that is what we find.